Client Success Account Manager – Digital Marketing

Remote
Full Time
Experienced

Job description:

COLAB is looking for a Sales Account Manager to join our team remotely from Pakistan. The ideal candidate should have experience working in a digital marketing agency and excellent communication skills with a neutral/American-accented speaking style suitable for US-based clients.

This role involves managing client relationships, conducting meetings, identifying growth opportunities, and communicating digital marketing performance and strategies effectively.

Key Responsibilities

  • Manage relationships with assigned client accounts
  • Conduct onboarding calls, kickoff meetings, and regular client check-ins
  • Communicate campaign performance, updates, and recommendations to clients
  • Identify upselling and growth opportunities within accounts
  • Coordinate with internal teams to ensure smooth project execution
  • Maintain strong client satisfaction and retention

Requirements

  • Experience working in a digital marketing agency
  • Excellent spoken and written English with a neutral/American-style accent
  • Strong communication, sales, and client handling skills
  • Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development
  • Professional appearance and confidence on video calls
  • Ability to manage US-based clients professionally

Job Details

  • Location: Remote (Pakistan)
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